Delivery & Returns

Delivery & Returns

Shipping

  • Fulfillment: 2–5 business days (made to order)

  • Delivery: 2–5 business days after fulfillment

  • Total delivery time: 4–10 business days

  • Rates calculated at checkout; free/discounted shipping promotions available

  • Tracking number provided when your order ships

  • International orders may be subject to customs duties and taxes (customer’s responsibility)


Returns & Refunds

We do not accept returns or exchanges for personalized items unless damaged, defective, or incorrect.

If your order arrives damaged or incorrect:

  1. Contact us within 7 days at nakorajewelry@gmail.com

  2. Include your order number, description, and clear photos

  3. We’ll arrange a refund or replacement after review

Non-returnable:

  • Change of mind

  • Incorrect sizing

  • Sale items, gift cards, and custom designs


Need Help?

Email: nakorajewelry@gmail.com