Delivery & Returns
Delivery & Returns
Shipping
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Fulfillment: 2–5 business days (made to order)
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Delivery: 2–5 business days after fulfillment
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Total delivery time: 4–10 business days
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Rates calculated at checkout; free/discounted shipping promotions available
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Tracking number provided when your order ships
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International orders may be subject to customs duties and taxes (customer’s responsibility)
Returns & Refunds
We do not accept returns or exchanges for personalized items unless damaged, defective, or incorrect.
If your order arrives damaged or incorrect:
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Contact us within 7 days at nakorajewelry@gmail.com
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Include your order number, description, and clear photos
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We’ll arrange a refund or replacement after review
Non-returnable:
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Change of mind
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Incorrect sizing
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Sale items, gift cards, and custom designs
Need Help?
Email: nakorajewelry@gmail.com